Last updated: 29 October 2026
This Privacy Policy explains what personal data The Wellbeing Voice (thewellbeingvoice.com) collects, why, and the choices you have. We aim to handle personal data in line with the UAE's data protection law.
1. What we collect
- Newsletter: your email address, only when you tick the consent box and subscribe.
- Contact and Report an issue forms: your name, email address and message.
- Directory listing requests and claims: the business and contact details you submit.
- Usage data: standard technical and analytics data (such as pages visited, device and browser type) collected through cookies and similar technologies.
We do not ask for health information, and we ask you not to send any through our forms.
2. How we use it
To send the newsletter you asked for, reply to your messages, review and update Directory listings, keep the site secure, and understand how the site is used so we can improve it.
3. What we do not do
We do not sell your personal data. We do not share it with businesses listed in the Directory. We share data only with service providers who help us run the site (such as hosting, email and analytics providers), or where the law requires it.
4. Newsletter and unsubscribing
Every newsletter includes an unsubscribe link, and you can unsubscribe at any time.
5. Cookies
We count visits with our own privacy-friendly counter, which uses no cookies and stores no personal data: it records the page viewed, the referring site and campaign tags, and a scrambled visitor code that changes every day and cannot identify you. Analytics and advertising cookies (Google) are set only if you click "Accept" in the cookie notice; if you decline, Google receives only cookieless, aggregated signals. You can change your choice at any time using the "Cookie settings" link in the footer, or delete cookies through your browser settings.
6. How long we keep data
Only as long as needed for the purposes above, after which it is deleted or anonymised.
7. Your rights
You can ask to access, correct or delete your personal data, or object to how it is used, through our contact page.
8. General information and no endorsement
Content on The Wellbeing Voice is for general information only and is not medical or professional advice. Mentions of businesses, products or services are not endorsements. See our Terms of Use.
9. Changes
We may update this policy from time to time; the date at the top shows the latest version.
The Wellbeing Voice assistant
The on-site assistant is provided by ConversalX Wellness, which processes your questions on our behalf to answer them from content published on The Wellbeing Voice. It gives general information only and is not medical advice.
We use it only after you agree in the assistant window. Your messages and the assistant's replies are kept for up to 30 days and then deleted; they are not used to train AI models or for advertising. To apply a fair daily limit we use a daily, non-identifying code derived from your connection; we do not store your IP address with your messages. An AI model provider may process the text of your questions to compose an answer, without your name or contact details.
Please do not share health information or personal details in the chat. For questions or deletion requests, use our contact page.